From renaut@asu.edu Sun Jun 22 14:05:46 2008 Return-Path: X-Original-To: verde@star.izt.uam.mx Delivered-To: verde@star.izt.uam.mx Received: from epo-int1.asu.edu (epo-int1.asu.edu [129.219.187.20]) by star.izt.uam.mx (Postfix) with ESMTP id C3B9F3C4F9 for ; Sun, 22 Jun 2008 14:05:45 -0500 (CDT) Received: from [129.219.51.236] (omis.la.asu.edu [129.219.51.236]) by epo-int1.asu.edu (Switch-3.1.8/Switch-3.1.7/asu-postoffice-prod) with ESMTP id m5MItavu008938; Sun, 22 Jun 2008 11:55:36 -0700 Message-ID: <485EA03E.2050403@asu.edu> Date: Sun, 22 Jun 2008 11:55:58 -0700 From: Rosie Renaut User-Agent: Thunderbird 2.0.0.14 (X11/20080502) MIME-Version: 1.0 To: "GCCUSTSERVICE@starwoodhotels.com" CC: Luis Verde Subject: Re: Rest easy. Your reservation is confirmed. References: <23642953.1203619653709.JavaMail.sg@gc.170489409> In-Reply-To: <23642953.1203619653709.JavaMail.sg@gc.170489409> Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit X-Virus-Scanned: by amavisd-new Status: R To Westin Resort and Spa This was my reservation at the Westin in Cancun When I left I was overcharged. The rate I was charged was 1487.30 per night 2% tax 29.75 maid tip 37.45 bell boy tip 96.30 ( one time) Please sort this out and refund me Thank you The Westin Resort & Spa, Cancun wrote: > Contact Us - http://www.starwoodhotels.com/westin/property/overview/contact.html?propertyID=1092&language=en-US > > Welcome Dr Renaut, > Renewal awaits. We’ve received your reservation. Thank you for choosing to experience The Westin Resort & Spa, Cancun. Your mind, body and spirit will be energized. If there’s anything we can do to make your stay more rewarding, please ask.You have your room. Now go for the experience. See the offer to the right for more details.Be Well,The Westin Resort & Spa, Cancun > > Confirmation: 093261400 > > Your Reservation > Check In: 15-JUN-2008 - 3:00 PM > Check Out: 21-JUN-2008 - 12:00 PM > Number of Rooms: 1 > Number of Guests: 2 > * Indicates standard hotel check-in and check-out times and does not reflect special arrangements made with the hotel. > > > > Rooms: 1 > Adults Per Room: 2 > > Room1: ROSEMARY RENAUT > > Room Description: > > 1 King > Deluxe Ocean View, Oversized Room, Heavenly Bed And Bath, Highspeed Internet For A Fee, Mexican Contemporary Style, 455 Sq. Ft. Room With Panoramic Endless Views Of The Pools, Beach And The Caribbean Sea.mexican Contemporary Design. > > > Room Rate: USD119.00per Night* > > > Room rate excludes the following: > Mandatory taxes: > Vat: (10.00%Per Room / Per Night) = 11.90 > Room Tax: (2.00%Per Room / Per Night) = 2.38 > --------------------------------------------------------------------------- > Avg EstRoom Totalper Night*USD133.28 > --------------------------------------------------------------------------- > > Room Rate: USD714.00for Your Stay* > > > Room rate excludes the following: > Mandatory taxes: > Vat: (10.00%Per Room / Per Night) = 71.40 > Room Tax: (2.00%Per Room / Per Night) = 14.28 > --------------------------------------------------------------------------- > Est Totalfor Your Stay*USD799.68 > --------------------------------------------------------------------------- > > * The displayed totals are estimates only and do not include any additional charges that may be incurred at the hotel. The actual total will be calculated by the hotel in its local currency, based on the local taxes and currency exchange rate (if applicable) in effect at the time charging occurs. > > Rate Plan Description > > > Guarantee Rules and Cancellation Policy > > > * The displayed totals are estimates only and do not include any additional charges that may be incurred at the hotel. The actual total will be calculated by the hotel in its local currency, based on the local taxes and currency exchange rate (if applicable) in effect at the time charging occurs. > > Rate Plan Description > > > > Congreso De Algebra > > Guarantee Rules and Cancellation Policy > > Your room is guaranteed with a(n) MASTER CARD card.Cancel by 6pm Hotel time 1 Day(s) prior to avoid 1 Night penaltyRoom taxes may be charged on penalties. > > > > A Message For Your Stay > Upgrade Your Experience. Click here for more details. > http://gc.starwoodhotels.com/ctt/offer2/H4sIAAAAAAAAAD3NTQ6DIBBA4f0cBmb4kZkmHKYqapMSDEK5fk0X3Xx5u/d5rdFCuiXot2LNxCFAr+94tHY+tB5jqKs96yhlVUvJ+uyz3hdNKEbbQOiF1dEylDlHCuhYHArs+YxsEC0yOmRvSXAi66FsW6r/UU3Xr8khfgENaBmhjQAAAA==.html > > A Message From Westin > Explore our Westin Residences > http://gc.starwoodhotels.com/ctt/offer2/H4sIAAAAAAAAAD2OsQ6DIBQAdz5GH4IKTUiH1sGlQx06GqsoJlIMPEv692Vyudx0ue86KUZ0IiVHomRVXciSHH5TBnG/5HmMMQs4+OjcZBzqLWSjs/n6Qe11wHBab5zVmUG7XccB9eL8T73a/tl07b153JqOuLdVtAYuJAdJFrsrUQAwEMBBlIxKqCgriZtn7c+VlE5eVJQD/AHMj5AirwAAAA==.html > > > Spa appointments must be reserved in advance and are subject to availability. > http://gc.starwoodhotels.com/ctt/offer2/H4sIAAAAAAAAAD2OywrCMBRE9/kQl+1NUzURgouiLsQHxn2p7fUBTW9MUot/bwVxMYeBs5h5PRotGI7krB+phBBSKNb7Vt9jdIs0HYYhCbHyA1ETXFVT22IdH9QlNdl0jKUuPXpy6OP77LGKFrt4wmePISZVcEv3k+V3BlQ2We202RTlaWWKw35dGlOY43bD6GI1n0MuVQ6K3azTMgMQICEHORVcwYyLKaPrFf3/qccw9mzGc4APF3x5dM4AAAA=.html > > > Your Privacy: > Please note: For security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in. > If you would like to unsubscribe from further marketing e-mail communications related to this stay, please visit http://www.starwoodhotels.com/language.do?localeCode=en-US&returnURL=http://gc.starwoodhotels.com/ctt/offer2/H4sIAAAAAAAAAB2MwW7DIBBE73xIjmZtnNSuhFrLsapcenBq5WjRskmoIIsAh98v6uUdZt7M02gpGBY2bCt8bNayLVh5T8m/cp5zrmJSIRPp6occvydn+UjBU1AJ+YWC1dloXGeMGJ4qGXrEMlsDxpV8oi1Vv9G/qevVWPNfj6RRXk47dMrYQetiRjlPn8Py9T6cl2o6LjtXMnXD01F+jOs8nRl9O1m/QNv1LfTs5rzsGgABHbTQ7UXdw6EWe1a+ZC+aQ90C/AHkFKT03AAAAA==.html > For Starwood Hotels & Resorts Worldwide, Inc.'s Privacy Statement, please visit http://www.starwoodhotels.com/language.do?localeCode=en-US&returnURL=http://www.starwoodhotels.com/westin/privacy_policy.html > > Disclosure: > Cancel Information > To cancel or modify a reservation booked online, please visit http://www.westin.com. For assistance with all other reservations, please contact Westin at 800-937-8461 if you are calling from the United States or Canada. Otherwise, visit http://www.starwoodhotels.com/westin/support/index.html for the telephone number of the Worldwide Reservation Office nearest you. Please note that reservations cannot be canceled via email. > > Guarantee Rules: > For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel. > > Exchange Rate: > For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions. > > Rate/Reservation Validity: > Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences. > > This email may contain links to websites that collect personally identifiable information about you. Starwood Hotels & Resorts Worldwide, Inc. is not responsible or liable for the actions of such independent websites, and encourages you to review the privacy statements and policies of such websites to understand how they collect, use and store such information. > > Early Departure: > Many Starwood hotels have an early departure fee. When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you have any questions. > > Starwood Hotels & Resorts Worldwide, Inc. > 1111 Westchester Avenue: White Plains, NY 10604 > > This is a post only e-mail. Please do not reply to this message. > > > > This electronic message transmission contains information from the Company that may be proprietary, confidential and/or privileged. > The information is intended only for the use of the individual(s) or entity named above. If you are not the intended recipient, be > aware that any disclosure, copying or distribution or use of the contents of this information is prohibited. If you have received > this electronic transmission in error, please notify the sender immediately by replying to the address listed in the "From:" field. > > -- Dr Rosemary Renaut Professor and Director of the ASU Computational Biosciences PSM Program Department of Mathematics and Statistics Arizona State University 871804 Tempe AZ 85287 1804 email: renaut@asu.edu Phone : 480 965 3795 Fax : 480 965 0461 http: math.asu.edu/~rosie